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COVID-19 Response

COVID-19 has changed the way we work, communicate, and interact with our clients

The virus has also impacted how our clients interact with theirs. From a customer service standpoint, it is more important than ever to be as proactive as possible. Information is critical, as is the ability to easily communicate and help those who need it, quickly.

At Global Reach, we're here to help.

Several of our clients have requested the ability to add an alert bar to their websites that would allow them to inform website visitors of important Coronavirus related information as it relates to their industry and business. The alert would be customized to each client's unique website and appear on their homepage with links to relevant information. If you are visiting this page, you likely accessed it via such an alert bar.

We understand the importance of communication during this difficult time, so we are happy to help. 

Here are a few examples of our clients using this tool:

•    https://www.fareway.com/
•    https://www.ssb.bank/
•    https://marshalltown.unitypoint.org/
•    https://www.mcfarlandclinic.com/
•    https://www.visionbank.com/

Another example is visible on the website of one of our international clients, Hermes Airports (https://www.hermesairports.com/).

These clients have shared with us that after implementing the Alert region, the traffic to the relevant section of the website increased, enabling users to find just what they’re looking for... without having to call or email asking for more information or clarification.

Satisfied clients are retained clients!

The cost to design and develop the tool to fit each website varies, but is typically very inexpensive and its impact is immeasurably valuable.

Please contact us if you would like more information about the Alerts Content Region.

To further assist our clients, we have organized tips and various business information and advice in a special collection of articles. This can be found in the left navigation.

Thank you, and stay safe!

The Global Reach Team
 

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