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Global Reach Email FAQ

Global Reach uses SmarterMail, a versatile in-browser mail app, for our email service. Some of it's features include: online chat, file sharing, scheduling, and more!

Click on the questions below to see answers to some the most frequently asked questions.


If you need more assistance please see SmarterMail's Online Help page or contact Global Reach at

  • Q. How do I log onto SmarterMail?
  • Q. How do I change my SmarterMail Password?
  • Q. How do I set up an Out of Office reply?
  • Q. How do I set up email forwarding?
  • Q. What does SmarterMail's Message Archiving do?
  • Q. What does SmarterMail's File Storage do?
  • Q. What is a Shared Resource and how do I add one?
  • Q. What is a Mapped Resource and how do I attach to one?
  • Q. How do I Chat on SmarterMail?
  • Q. How do I add a signature to my SmarterMail account?
  • Q. How do I synchronize my SmarterMail Calendar with my Smartphone or Tablet?
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