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Q. How do I set up email forwarding?

For various reasons, users may want to forward incoming messages to their email account to another email address.

To set up email forwarding to automatically send all incoming messages to a secondary account:

1. Login to SmarterMail

2. Click on the toolbox icon.

3. From the dropdown, select Settings.

4. On the settings page in the Forwarding box, enter the following:

  • Forwarding Address: The email address to which messages sent to your mailbox will be automatically forwarded.

  • Forward Method: To specify the method by which messages are forwarded, select the appropriate option from the list.

    • Normal: Includes original content, including font styles from original message, as part of the new message.

    • Text: Inserts the plain text version of the original message into the new message. This is useful if you want to exclude links, fonts or other formatting.

    • Embed as Attachment: Attaches the original message to the new message as an attachment. The message will not appear in the body of your message.

  • Delete messages when forwarded: Enable this option to delete messages from your SmarterMail mailbox after they are forwarded.

5. Click Save toward the top of the page when you are finished.

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