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Q. What does SmarterMail's File Storage do?

SmarterMail's file storage feature allows email account holders to upload files to the mail server and share the files by emailing links. Once an email recipient clicks on the link that was sent, they are able to download the file. The uploaded files can be public or password protected. The files can be set to have a limited date range allowing access to the link for a specified time.

One benefit of using SmarterMail's file storage versus sending attachments is that file storage reduces the stress on the mail server by keeping large files out of the server's email spool. Another benefit of using file storage is that it allows users to send larger files via email without encountering any attachment size restrictions that a domain administrator, system administrator or hosting company put in place. This means if you tried to send a 2 MB attachment in an email and it did not send because the attachment was too large you are now able to send that attachment via File Storage.

*Files uploaded to the server are counted toward the user's disk space allocation, so users are encouraged to delete files that are no longer used from the server whenever possible.

To access the file storage area:

1. Login to SmarterMail.

2. Click on the toolbox icon.

3. From the dropdown, select File Storage.

4. You should now see all the files you have access to. You should also see the following options:

  • Upload: Uploads a new file to the server.

  • Select: This allows you to select multiple files at once.

  • Sorting: This allows you to sort to files for easier viewing.

By clicking the dropdown arrow on any file you can:

  • Download: Download the file to your computer.

  • Delete: Delete the file from file storage.

  • Move: Move the file to another folder in file storage.

How to Share Uploaded Files

Before a file can be shared you will first need to upload it to the mail server. To upload and share a document:

1. Click on the toolbox icon.

2. From the dropdown, select File Storage.

3. Browse your computer and select the file that you would like to share and click Open.

4. After uploading your file, you will need to edit the file sharing settings by click on the file. A new box will appear called Stored File with the following options:

  • Filename: Edit the name of the file.

  • Enable public access: Select this option to make the file available for sharing via a public link.

  • Expiration Date: The date and time that the public link to download the file expires. Leave this blank and the link will never expire.

  • Password: Enter a password to protect the file from unwanted access. Leave this blank if you don't want to password protect the link.

  • Confirm Password: Enter the same password to verify you entered the correct password.

  • Public Download Link: Share this to grant access to the file; the recipient will be directed to a file storage download page with instructions on how to download the file.

  • Delete: Click this to delete the file from file storage.

5. Click Save when you are finished.

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