Effective January 1st, 2015, Global Reach will be implementing a change to webmail and IMAP email services you should be aware of. In order to ensure that we can provide the best, fastest, and most reliable email services, we will be enabling a new automatic cleanup policy on the “junk email” and “deleted items” folders. With this new policy, messages in those folders will be permanently deleted after 30 days.
For most people, the policy to delete items from “junk email” and “deleted items” just makes sense. Most of the other email service providers already have similar policies. However, some users may want to take steps to avoid losing messages they’ve deleted, but still want to keep around for later access.
See below for a list of frequently asked questions.
Please reach out to email@example.com if you have further questions.