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Outlook 2013

To add an account using Outlook 2013:

1. While in Outlook, select the File menu and choose the Info tab.

2. Select Add Account.

3. Choose the Manual setup or additional server types option and click Next.

4. Select POP or IMAP and then click Next.

5. Enter your account information:

a. Your Name: Enter the name you would like to send the messages as.

b. Email address: Enter your Global Reach email address.

c. Account Type: POP3

d. Incoming mail server: mail.globalreach.com

e. Outgoing mail server (SMTP): mail.globalreach.com

f. Username: Enter your Global Reach email address.

g. Password: Enter your Global Reach email password.

*In most cases, you will want Deliver new messages to: to be set to New Outlook Data File. However, there are some cases where you will want to use the data file from an a different account. If this is the case, you will want to select Existing Outlook Data File and select the corresponding data file you want to send the mail to.

6. Click More Settings...

a. Make sure the My outgoing server (SMTP) requires authentication box is checked with the Use same settings as my incoming mail server option selected.

b. Click on the Advanced tab

c. Check the Incoming server requires SSL box and ensure the Port 995 is used.

d. Select SSL for Use the following type of encrypted connection with Port 465.

e. Check Leave a copy of messages on the server, Remove from server after '14' days, and Remove From server when deleted from ‘Deleted Items’.

f. Click OK.

7. Click Test Account Settings then Close when the tests complete.

8. Click Next and then Finish.

 

You should now be setup to receive and send email with your Global Reach email via Outlook. If you have any trouble with this process, please contact Global Reach Support at support@globalreach.com.

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