The challenge
First Federal Credit Union was ready to refresh its website and was looking for a secure content management system (CMS) that would meet PCI and WCAG compliance standards. They wanted a user-friendly administrative end and an easily navigable, eye-catching front end. First Federal Credit Union also wanted to add a customized feature that would adjust text size and a chat/video integration with Zoom.
The solution
Global Reach reimagined the First Federal Credit Union website using the SiteViz Premiere CMS, adding an eye-catching design that offered a compliance-driven and easily navigable front end. The site was built with PCI and WCAG compliance in mind. Global Reach integrated with Zoom's chat functionality to make communication easier between First Federal Credit Union and its customers. The First Federal Credit Union website uses the FAQ, Locations, Rates, Resources, and Staff Directory modules to provide detailed information and resources to its customers in an efficient manner. Global Reach provided hands-on training for First Federal Credit Union employees so that they felt comfortable with making content edits.
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